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Who Are We at FCB?

A headshot of Kasandra Gutierrez

Kasandra Gutierrez works as a Teller at our Lincoln Heights location in San Antonio, Texas. She has been providing excellent customer service in the banking industry since she was eighteen years old and First Commercial Bank is proud to have her. When she is not behind the teller line she is at home studying for her Bachelor's Degree in Finance.

If you're in the area, stop on by the Lincoln Heights location and say hello to Kasandra.

Look What's New!

Exciting News!! First Commercial Bank is now offering INSTANT ISSUE OF DEBIT CARDS!!

 

Some of the great benefits of Instant Issue Debit Cards are:

*No more waiting for 7 to 10 business days for your debit card and PIN mailer to arrive!

*No more worrying if your debit card is going to get lost in the mail!

*Reduce the stress and frustration if your card gets lost, stolen, or compromised by having a replacement issued immediately upon request!

 

Customers must be in person at one of our designated locations (Seguin, NB 725, or Jourdanton) to request and receive their Instant Issued Debit Card and PIN. Customers who request debit cards at one of our other locations will continue to receive their card and PIN mailer via USPS. Expiring cards will continue to be mailed to customers as they are currently.

 

If you have any questions please contact your local branch and keep your eyes here for more of our 2019 lineup of new products and services!

Did You Know?

Legal threats make powerful Phishing Lures!

 

Some of the most convincing email Phishing and Malware attacks come disguised as communications from law firms or law enforcement agencies. Scams of this type typically notify the recipient that they are being sued or investigated and ask them to review the attached file or ELSE! Once those attachments have been opened, the scammer might demand information regarding account numbers and personal information or malware like Trojans and key stroke trackers can be downloaded to the victims computer. From that point forward, the Phisher will have access to your information, usernames, and passwords, account numbers and more.

 

Unfortunately, legitimate-looking legal threats can be scary, and many people don't think they could be the target of a Phishing scam at all, let alone one with the air of legal legitimacy on it. It's always best to never open attachments in emails you weren't expecting. If you are worried that the email might be legitimate, research the purported sender and reach out to them over the phone. If you have received a demand to verify information about account or credit card numbers, contact your bank directly or go to the nearest branch before you ever reply to such a request.

 

Also, it is very important to resist the urge to respond to the scammers directly by calling them out on their scam, or worse threatening them, as doing so may only encourage them to further malicious actions such as DDoS attacks, Doxing, or Negative Review attacks.

 

If you would like to learn more about Phishing scams please follow the link below, and as always keep your eyes here for more news and tips on keeping you and your loved ones safe.

 

FTC-How to Recognize and Avoid Phishing Scams

The New Online Banking

We are very excited to introduce our enhanced online banking services! Access to the new online banking experience is now available!

Please follow the link for more information, and if at any time you have additional questions, please give your local branch a call. 

Thank you for choosing First Commercial Bank!

 OLB Information and FAQ