What You Should Know

First Commercial Bank will never request sensitive banking information via email or other electronic message. We will also never contact you requesting your online banking credentials and recommend that you do not share these or keep them written down.

Some common sense and easily implemented precautions can help you safeguard your personal information:

  • Strong Passwords - Experts suggest a combination of letters and numbers, and advise against using easily guessed passwords such as birthdays or home addresses. Do not use dictionary words, proper nouns or foreign words, and never repeat passwords. Having the same password on multiple accounts creates a single point of failure.
  • Anti-Virus Protection - Make sure the anti-virus software on your computer is current and scans your email as it is received.
  • Email Safety - Email is generally not encrypted so be wary of sending any sensitive information such as account numbers or other personal information in this way.
  • Sign Off and Log Out - Always log off by following the bank's secured area exit procedures.
  • Monitor Your Accounts - When you check your accounts regularly, you can let us know immediately if you encounter anything that seems unusual.

Consumer Resources

Credit Bureaus

Click here to read "A Bank Customer's Guide to Cybersecurity" PDF . Educate yourself and think before you click!